Frequently Asked Questions

SMA includes a QR code with every inverter to streamline the setup process. To install your SMA inverter using the QR code, follow these steps:

1. Download the app: Download the SMA 360° App from the App Store or Google Play Store.

2. Open the app: Start the app and follow the on-screen instructions.

3. Scan the QR code: Scan the provided code. The inverter data will be imported automatically and the installation will begin.

4. Completion: Follow the remaining in-app steps to finish setting up your inverter.

Manual installation (without QR code)

If the QR code is illegible or missing, you can set up the device manually:

1. Network connection: Connect the inverter to your router using an Ethernet cable.

2. Access Sunny Portal: Open your web browser and go to the SMA Sunny Portal.

3. Enter device data: Enter the following information, which can be found on the device nameplate or label (usually located on the side of the inverter housing):

   • Device password / WPA2-PSK

   • PIC code (Product Identification Code)

   • RID code (Registration ID)

4. Configuration: Follow the instructions in the Sunny Portal to complete the registration.

If the inverter is not found in the portal, ensure that DHCP is enabled on the router and that no firewall is blocking outbound communication on port 443 (HTTPS) to the Sunny Portal.

**Note:** You will need a free SMA account to use the Sunny Portal. If you do not yet have one, you can register directly on the Sunny Portal website.Useful links:

• SMA 360° App Tutorial

• SMA Sunny Portal