Frequently Asked Questions
Quick answers about ordering, delivery, payment, returns and your trade account.
Technical Support
To gain access to professional features and Growatt technical support, you must register officially as an installer. Please follow this step-by-step guide:
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Visit the Growatt Registration Page: Go to the official Growatt registration page
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Select the "Installer" tab: Click on the "Installer" tab to open the registration form for professionals.
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Fill in the registration details: Enter the required information in the appropriate fields. The following details are now required:
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Country: Select your location.
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Serial Number: Enter the serial number of one of your Growatt products for verification.
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Company Name: Enter your official business name.
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Company Address: Enter the full address of your company.
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Follow the further instructions: Follow the on-screen instructions to complete your registration.
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Access the Installer Portal: Once your registration has been processed, you will have access to the portal for monitoring, technical documentation, and direct support.
Useful links:
Still have questions?
Our support team is happy to help, Monday to Friday from 8:00 to 17:30.