Frequently Asked Questions
Quick answers about ordering, delivery, payment, returns and your trade account.
Payment
Below you will find information about payments.
Some payment methods are free. Currently, we charge transaction fees for payments made with credit cards and some other electronic payment methods. These fees cover the expenses we incur as a webshop for processing payments. We strive to keep our costs as low as possible and also offer payment methods without any additional charges.
Still have questions?
Our support team is happy to help, Monday to Friday from 8:00 to 17:30.