Frequently Asked Questions
Quick answers about ordering, delivery, payment, returns and your trade account.
Shipping
Unfortunately, collecting orders from our warehouse is not possible. Our logistical processes are largely automated to ensure the fastest and most efficient delivery to your location.
Why is collection not possible?
Manual intervention in these automated processes would disrupt the coordination between different departments. This causes logistical delays and negatively impacts our fast delivery times. Therefore, all orders are shipped exclusively via our transport partners directly to you or the project site.
Delivery directly to the site with Targo on-site
Are you looking for a convenient solution for unloading on-site? With our shipping option Targo on-site, your order is delivered by appointment and unloaded directly at the chosen location by the driver.
Still have questions?
Our support team is happy to help, Monday to Friday from 8:00 to 17:30.