Frequently Asked Questions
Quick answers about ordering, delivery, payment, returns and your trade account.
Order
Below you will find information about the ordering process.
No, we always deliver your order in one go. Is an item temporarily out of stock? This may affect the delivery time of your entire order.
Tip! Want to make sure your order is shipped as quickly as possible? Place a separate order for items that are currently out of stock.
Still have questions?
Our support team is happy to help, Monday to Friday from 8:00 to 17:30.